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Learning Innovations understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits and/or makes use of Our website, www.learningexperienceframework.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
- Definitions and Interpretation
In this Policy, the following terms shall have the following meanings:
|“Cookie”||means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in Part 13, below;|
|“Data Protection Regulation” “personal data”||means all legislation in force in the United Kingdom from time to time relating to data protection and privacy including, but not limited to, the Data Protection Act 2018 and the Data Protection, Privacy and Electronic Communications (Amendment Etc.) (EU Exit) Regulations 2019, and any successor legislation relating to data protection and privacy, and only if you are an EU or EEA resident and if applicable the General Data Protection Regulation (EU Regulation 2016/679); means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site or otherwise. This definition shall, where applicable, incorporate the definitions provided in the Data Protection Regulation; and|
|“We/Us/Our”||means TZR Consulting Ltd t/a Learning Innovations.|
2. Information About Us
Our Site is owned and operated by TZR Consulting Ltd t/a Learning Innovations, a company registered in England and Wales under company number 10757537.
3. What Does This Policy Cover?
4. Your Rights
As a data subject, you have the following rights under the Data Protection Regulation, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you;
- The right to rectification if any personal data We hold about you is inaccurate or incomplete;
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in Part 6);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- Only if you are an EU or EEA resident and if applicable rights with respect to automated decision making and profiling.
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in Part 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the United Kingdom’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
5. What Personal Data Do We Collect?
- 1.1 name;
- 1.2 professional position;
- 1.3 address;
- 1.4 telephone number(s);
- 1.5 email address;
- 1.6 company name;
- 1.7 IP address;
- 1.8 location data;
- 1.9 device type;
- 1.10 IG access token;
- 1.11 web browser type and version; and
- 1.12 operating system.
6. How Do We Use Your Personal Data?
All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the Data Protection Regulation at all times. For more details on security see Part 7, below.
Our collection and use of your personal data will always have a lawful basis because it is in Our legitimate interest to collect and use such information. Specifically, We may use your data for the following purposes:
- Providing and managing customer or supplier accounts;
- Providing and managing your access to Our Site and/or services;
- Personalising and tailoring your experience on Our Site;
- Supplying Our products and services to you or your organisation (please note that We may require your personal data in order to enter into a contract with you and/or your organisation);
- Acquiring products and services from you or your organisation (please note that We may require your personal data in order to enter into a contract with you and/or your organisation);
- Personalising and tailoring Our products and services for you and/or your organisation;
- Replying to emails from you;
- Supplying you with emails that you have opted into. You may unsubscribe or opt-out at any time by pressing unsubscribe on any correspondent email, or contact Us using the contact details below in Part 14 and requesting it;
- Market research; and
- Analysing your use of Our Site and gathering feedback to enable Us to continually improve Our Site and your user experience.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by emailwith information, news and offers on Our products andservices. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the Data Protection Regulation.
- Third parties whose content appears on Our Site may use third party Cookies, as detailed below in Part 13. Please refer to Part 13 for more information on controlling Cookies. Please note that We do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy policies of any such third parties.
- You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases): We shall as a default keep your data on file for maximum 36 months of your last activity.
7. How and Where Do We Store and/or Transfer Your Personal Data?
We only keep your personal data for as long as We need to in order to use it as described above in Part 6 or for as long as We have your permission to keep it.
The security of your personal data is essential to Us, and to protect your data, We take a number of important measures, including the following:
- limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality; and
- implementing procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner’s Office where We are legally required to do so.
- We may store or transfer some or all of your personal data to countries outside the United Kingdom including to countries that are not part of the European Economic Area (the “EEA” consists of all EU member states, plus Norway, Iceland, and Liechtenstein; the United Kingdom is not part of the EEA). These countries may not have data protection laws that are as strong as those in the United Kingdom or in the EEA. This means that We will endeavour to take additional steps in order to ensure that your personal data is treated just as safely and securely as it would be under the Data Protection Regulation as follows:
- We may share your data within the group of companies of which We are a part. Where this involves the transfer of personal data outside the United Kingdom or the EEA, our group ensures that personal data is protected by requiring all companies within the group to follow the same rules with respect to personal data usage. These are known as “binding corporate rules”.
- We may share your data with external third parties that are based outside of the United Kingdom or the EEA. The following safeguards are applied to such transfers:
- We will only transfer your personal data to third countries whose levels of data protection are deemed ‘adequate’ by the United Kingdom and/or the European Commission.
- We use specific contracts with external third parties that require the same levels of personal data protection that would apply under the Data Protection Legislation.
- Please contact us using the contact details below in Part 14 for further information about the particular data protection mechanisms used by Us when transferring your personal data to a third country.
8. Do We Share Your Personal Data?
Your organisation on Our behalf. These may include payment processing, search engine facilities, advertising, marketing and other goods and services. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the Data Protection Regulation.
9. What Happens If Our Business Changes Hands?
10. How Can You Control Your Personal Data?
- In addition to your rights under the Data Protection Regulation, set out in Part 4, when you submit personal data to Us via Our Site or otherwise, you may be given options to restrict Our use of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails).
11. Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site or enjoy services provided by Us you may be required to submit or allow for the collection of certain data.
12. How Can You Access Your Personal Data?
12.1 You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the Data Protection Regulation, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details using the contact details below in Part 14.
- By using Our Site you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies may be used on Our Site for, e.g., Advertising purposes. For more details, please refer to Part 6, above, and to Part 13.6 below. These Cookies are not integral to the functioning of Our Site and your use and experience of Our Site will not be impaired by refusing consent to them.
- All Cookies used by and on Our Site are used in accordance with the Data Protection Regulation.
- Before Cookies are placed on your computer or device, you will be shown a popup or push notification requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended.
- Certain features of Our Site depend on Cookies to function. The Data Protection Regulation deems these Cookies to be “strictly necessary”. These Cookies are shown below in Part 13.6. Your consent will not be sought to place these Cookies. You may still block these Cookies by changing your internet browser’s settings as detailed below in Part 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
|Name of Cookie||Purpose||Strictly Necessary|
|_sharethis_cookie_test_||This cookie determines whether the browser accepts cookies.||Yes[A3]|
and the following third party Cookies may be placed on your computer or device:
|Name of Cookie||Provider||Purpose|
- Our Site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products and services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
|Name of Cookie||Provider||Purpose|
|_ga||learningexperienceframework.com||Registers a unique ID that is used to generate statistical data on how the visitor uses the website.|
|_ga_#||learningexperienceframework.com||Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit.|
|vuid||vimeo.com||Collects data on the user’s visits to the website, such as which pages have been read.|
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third-party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
13. Contacting Us
www.learningexperienceframework.com | Last update: 11th November 2021